Background: Rhinosinusitis is an inflammation that occurs in the nose and paranasal sinuses, characterized by two or more symptoms, and one of the symptoms that must be present is nasal obstruction, facial pain, olfactory disturbances, and nasal discharge (anterior, posterior nasal drip). Chronic rhinosinusitis with nasal polyps has 3 different degrees of severity based on the way of treatment, the initial treatment that is always applied to all levels of severity is topical steroid administration, nasal irrigation using NaCl nasal wash solution, and given topical steroids. Methods: This study used a retrospective descriptive method with medical records of patients with chronic rhinosinusitis at The ENT Outpatient Unit Dr. Soetomo General Hospital for the period January 2015 until December 2019. Results: Obtained 99 samples, with details of 72 inclusion samples and 27 exclusion samples due to incomplete data. Conclusion: There are more women than men with majority of young adults, the most common complaint is nasal obstruction, the most common risk factors are allergies and gastric reflux, the highest score of SNOT-22 is 0-22, followed by 23-44, Lund-Kennedy scored the most at 0-4, followed by 5-8, Lund-Mackay scored the most at 5-8 followed by 0-4, most diagnoses are CRS without polyps.