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Open Access

Journal Type:Research Article

Subject:Engineering & Technology

Subject Field:Science, Technology & Public Policy

Volume:143, Issue: 1, February, 2024

Publish Date:February 21, 2024 7:00 pm

Pages:57-64

Download:684

Views:596

Abstract

This study was undertaken to conduct a comprehensive assessment of the iPOLICE INPPO Service Apps efficacy and influence in the realm of community policing. The study delves into the apps accessibility, service, convenience, and the problems encountered by the users. It sought to answer the questions to assess the level of awareness of the community to the iPOLICE INPPO Service App, the perceived effectiveness as to accessibility, faster services and convenience of the iPOLICE INPPO Service App and problems encountered in using the iPOLICE INPPO Service App. This study used a mixed research method including explanatory research to assess the community in Ilocos Norte regarding the iPOLICE INPPO Service App. This method gathers and analyzes both quantitative with a totalrespondents of 283 and qualitative data with 8 participants to provide a deeper understanding or explanation of the quantitative findings. Weighted mean and narrative analysis were used to treat the gathered data. Based on the participants answer, the researchers may create tutorial videos in coordination with the Developer demonstrating the key features, functionalities, and navigation step by step in accordance with the user guide of the iPOLICE INPPO Service App. The researchers concludes that the community generally acknowledges the effectiveness of the service app, there is a notable finding that some users have encountered occasional problems during their usage

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