Telemedicine is a delivery of healthcare services from a distance by all healthcare professionals using information and communication technologies. Since the COVID-19 pandemic, the use of telemedicine has been significantly increasing. Telemedicine itself has been practiced for many years and has many different subfields. One of them is telepsychiatry and it is the most accessed in telemedicine including in Indonesia. However, there are no many studies about the sociodemographic distribution, usefulness, ease of use, effectiveness, reliability, and satisfaction of telemedicine in the mental health services. Methods: This study used a descriptive cross-sectional study design with 102 respondents and a total sampling technique to identify the telemedicine role profile in mental health services using primary data from distributed questionnaire. The questionnaire that used in this study is the Telehealth Usability Questionnaire (TUQ) questionnaire. Results: The study findings reveals that most of the respondents who use telemedicine are young adults and most of them are female. It was also discovered that most of the respondents agreed in the usefulness, ease of use, effectiveness, reliability, and satisfaction of telemedicine in mental health services. Conclusion: It concluded that the usefulness, ease of use, effectiveness, reliability, and satisfaction of telemedicine can be helpful in mental health services among young adults.