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Perceptions on the Level of Digital Capability, Job Satisfaction, and Perceived Productivity During Hybrid Work Arrangement in a Utility Company

Open Access

Journal Type:Research Article

Subject:Business Studies

Subject Field:Human Resource Management

Volume:154, Issue: 1, August, 2024

Publish Date:August 14, 2024 8:00 pm

Pages:240-260

Download:637

Views:559

Abstract

This study aimed to explore the perceptions on digital capability, job satisfaction and perceived productivity during a hybrid work arrangement. This research focused on exploring the perceptions on job satisfaction, productivity, and digital capabilities in an electric utility company setting where most employees are electrical engineers. A basic research tool of a questionnaire survey was used to gather the necessary data and was distributed to respondents in the sales department of a utility company. Descriptive analysis was processed using the Statistical Package for Social Sciences (SPSS). Frequency and distribution were used to describe the demographic profile of the respondents, while the present mean range and verbal interpretation were utilized to describe the characteristics of the variables. Qualitative data were gathered using interviews with some respondents to support the descriptive analysis. To address the highlighted low perception on complaining about minor work-related issues on perceived productivity, the researcher recommends to create and to implement an employee daily accomplishment report to maintain the employees continuous performance even when remote working.

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