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Factors Influencing Employees’ Information Security Behavior in the Telework Environment: An Empirical Study of the Philippines
Open AccessJournal Type: Research ArticleSubject: Business StudiesSubject Field: Operations Management and Information SystemsVolume:156, Issue: 1, September, 2024Publish Date: 5 September 2024

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Pages: 37-55

Abstract

The advent of teleworking has given rise to unique issues and opportunities within the field of cybersecurity, and employees may not have the acceptable level of awareness, knowledge, and behavior to effectively protect sensitive information and systems while working remotely. This research aims to conduct quantitative research anchored in the theory of planned behavior (TPB) and investigate the factors influencing Filipino teleworkers intention to engage in secure behavior, primarily in the areas of password management, infrastructure security, email security management, organizational security policy, organizational support and training, and perceptions of security. This study employed multiple linear regression analysis to validate the hypotheses and identify the significant factors that will influence the teleworkers information security behavior. Results show that not all predictors were perceived as relevant security factors by the respondents, which can potentially lead to security lapses. To enhance employees information security behavior, this study proposed an integrated, three-pronged collaborative strategy involving both employees and the organization, with mutual accountability. This strategy targets critical areas such as infrastructure security management, organizational security policy, and organizational support and training. By prioritizing these aspects, organizations can effectively bolster security measures and cultivate a culture of heightened security awareness, thus mitigating potential risks.

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