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Assessment of the status of Assistance in Individual Crisis Situation (AICS) program in selected municipalities in the Fourth District of Laguna: Basis for action program design
Open AccessJournal Type: Research ArticleSubject: Social Sciences & PsychologySubject Field: Public Policy and Administration Volume:173, Issue: 1, May, 2025Publish Date: 21 May 2025

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Pages: 495-539

Abstract

This research aimed to assess the status of the Assistance to Individuals in Crisis Situations (AICS) Program in selected municipalities of the Fourth District of Laguna Specifically, it examined the demographic profile of the respondents, the extent of service utilization, and the level of assessment of the AICS programs effectiveness in providing medical, educational, burial, transportation, food, cash, and psychosocial assistance, The study also examined the relationship between the availment of services and the respondents assessment of program implementation A descriptive-correlational research design was with data used, collected through surveys and analyzed using descriptive statistics Results were analyzed using Pearson correlation, t-tests. and ANOVA. Analysis revealed that most respondents belonged to economicall disadvantaged sectors, with a high dependence on AICS services, particularly medical and financial assistance. The level of assessment of AICS services was generally satisfactory, challenges were noted in timeliness fairness, and though efficiency. Statistical analysis indicated a implementation relationship between the extent of service availment and the respondents significant perceptions of program effectiveness The study highlights the need for policy enhancements to improve service delivery, efficiency, and accessibility of the AICS program. Thus, it is recommended that processes be streamlined, funding allocated, and program awareness enhanced to better support individuals in crises.

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