Journal Details
E-governance on the Philippine Statistics Authority Registration Services
Authors:Hannah Mae D. Facunla
Open AccessJournal Type: Research ArticleSubject: Social Sciences & PsychologySubject Field: Public Policy and Administration Volume:174, Issue: 1, June, 2025Publish Date: 7 June 2025
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Pages: 101-105
Abstract
This study examines the implementation of e-governance within the Philippine Statistics Authoritys (PSA) Registration Services, focusing on its correlation with the extent of opportunities, issues, and e-governance dimensions, including efficiency, transparency, interactivity, and decision support. Findings demonstrate significant correlations, highlighting that advancements in e-governance, including optimized processing time, cost-effectiveness, and user-centric designs, contribute to improved operational efficiency, enhanced public trust, and greater accessibility. A quantitative, descriptive-correlational research design was employed to evaluate the implementation of e-governance in PSA Registration Services. Using structured survey questionnaires with a four-point Likert scale, the study collected numerical data to examine patterns and relationships. The study concludes that e-governance implementation is intrinsically linked to the extent of opportunities, issues, and governance dimensions, reaffirming the effectiveness of digital transformation in optimizing public services. By continuing to innovate and refine strategies, the PSA strengthens its position as a responsive, inclusive, and efficient e-governance platform, fostering trust, accessibility, and satisfaction among users.