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The mediating role of job satisfaction on the relationship between servant leadership and work performance in the context of Philippine Army
Open AccessJournal Type: Research ArticleSubject: Business StudiesSubject Field: Human Resource ManagementVolume:175, Issue: 1, June, 2025Publish Date: 28 June 2025

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Pages: 1026-1040

Abstract

The Philippine Army (PA) is focused on improving work performance as part of its broader modernization efforts, outlined in the PA Transformation Roadmap (ATR), which aims to create a world-class army by 2028. A study was conducted on 377 officers and key non-commissioned officers (NCOs) deployed in the field to explore the relationship between servant leadership, job satisfaction, and work performance. Using a nonexperimental quantitative approach, the study employed descriptive-correlational methods and statistical analyses, including Pearson correlation, linear regression, and the Sobel z-test, to assess the data. The findings revealed a strong presence of servant leadership traits, contributing to significant work performance and job satisfaction improvements. The Sobel z-test showed a significant and incomplete, mediation effect of job satisfaction on the relationship between servant leadership and work performance. Additionally, job satisfaction substantially impacted the work performance of officers and critical NCOs stationed in remote areas, reinforcing the strong correlation between servant leadership and work performance.

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