Journal Details
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Pages: 206-224
Abstract
Driven by the recurring defects in the engineering department, which result in rework that could affect on-time project deliveries and increase operational costs, this study explores the effect of administrative empowerment in terms of delegation of authority, continuous training, effective communication, and motivation on problem solving and decision-making skills. This also analyzes the differences in these skills based on individual profiles such as sex, age, tenure, personality, educational attainment, designation, and relevant trainings. A survey was conducted on engineers (individual contributors) within the engineering department where their nature of work requires solving problems and making decisions. The questionnaire has 37 total questions, of which 18 are relevant to administrative empowerment and 19 to problem solving and decision-making skills. A quantitative research design with a descriptive-causal approach was used, employing statistical techniques namely, multiple linear regression, ANOVA, Kruskal-Wallis, T-tests, and Mann-Whitney. The results show that delegation of authority is the only dimension of administrative empowerment that significantly affects problem solving and decision-making skills. Also, the study finds that there is a significant difference in problem-solving and decision-making skills when respondents are grouped according to sex, designation, and external local training. The study recommends that organizations foster a supportive environment for delegation through a more horizontal structure, targeted leadership development programs, and increased access to external local training, to improve problem solving and decision-making skills, contributing to enhanced organizational performance in the engineering department.