This study explores students’ perceptions and learning experiences using NaviOS, a digital learning platform developed to support the teaching and learning of Operating Systems courses in polytechnic education. The increasing demand for technology-integrated learning environments highlights the need for innovative tools that address challenges such as limited structured materials, low engagement, and difficulties in understanding complex technical concepts. NaviOS was designed as an interactive, centralized, and accessible platform incorporating multimedia elements, real-life analogies, and an AI-powered chatbot to enhance student learning. A quantitative descriptive survey design was employed, using a Likert-scale questionnaire distributed via Google Forms. The study involved 200 Diploma in Information Technology students from Polytechnic Ungku Omar. Data were analyzed to evaluate usability, learning experience, engagement, and students’ intention to use the platform. Findings are expected to provide insights into the effectiveness of NaviOS in improving students’ conceptual understanding, motivation, and engagement. The study contributes to the growing body of knowledge on digital learning innovations in Technical and Vocational Education and Training (TVET). Additionally, it offers practical implications for educators and policymakers in enhancing curriculum delivery through structured and technology-driven learning approaches aligned with modern educational needs.