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Volume 44, Issue 1 -1 January 2020
ANALYSIS OF EXPERIENTIAL QUALITY INFLUENCE AGAINST BEHAVIORAL INTENTION THROUGH PERCIEVED VALUE, TRUST, AND EXPERENTIAL SATISFACTION ON THE ORIGINAL CUSTOMER BARBERSHOP IN SURABAYA
by Amelia, Sean Marvin, Ronald Suryaputra
Fashion does not only talk about style, but also the style of accessories, cosmetics, hairstyles, and others that can enhance the appearance of a person. Research Quality on Behavioral Intentions through Perceived Value, Trust, and Experiential Sa
[...] Read moreThe Unsung Prodigy: Navigating Through the Introspective World of Introverts
by John Dominic D. Ferreras, Paul Lawrence D. Jimenez, Aisha S. Blin, Hector P. Cabachete, Jr. , Pristine P. Pascasio, MAEd, Luis Aldrin M. Miraran
Background: Introversion, one of the primary personality types, is characterized by its preference towards discouragement and individual identity which is unique and unusual. These individuals are gifted with different and eccentric
[...] Read moreFood Rheology using Dynamic Mechanical Analysis; A short review.
An ideal elastic material will deform finitely and recover its original shape and size upon the removal of the applied deforming load. On the other hand an ideal fluid will deform and continue to deform as long as the deforming load is applied, an
[...] Read moreINTERVENTION DESIGN CHANGES IN ORGANIZATIONAL CULTURE IN PT. X
This study aims to make a design of organizational culture change at PT. X, where the measuring instrument used in this study was OCAI (Organizational Culture Assessment Instrument) from Quinn and Cameron. Subjects in this study were 59 employees
[...] Read moreThe Effect of Job Crafting and Job Satisfaction on Work Engagement
by Winny Puspasari Thamrin, Wilda Puspita Sari
ABSTRACT
Work engagement is a condition where someone who has worked can display maximum work performance related to his work and is not forced to carry out his work. There are many factors that can affect work engagemen
[...] Read moreTEAMWORK TRAINING INTERVENTION DESIGN TO IMPROVE TEAM EFFECTIVENESS TO FRANCHISE DIVISION IN COMPANY X
ABSTRACT
This study discusses the effectiveness team in the franchise division. The assessment for 7 employees of the franchise division in the retail company X by using the archive, interview, observation, and quistionn
[...] Read moreFrom Acculturation to Adaptation: Defying Overseas Filipino Junior High School Completers? Struggles in an International Setting
by Jan Erika Mari D. Castro, Anika Jolie G. Fajutagana , Mary Angelynne L. Tabernilla, Danna Sofia L. Dichos, Elaizabelle Jem P. Bisenio , Rachel Anne C. Casipit , Noemi F. Formaran, Ed.D.
ABSTRACT
Background: Shifting from one educational setting to another has exposed the Filipino junior high school completer to the struggles that accompany acculturation and adaptation. Research has shown that t
[...] Read moreAssertive Communication Training Intervention Design to Improve Effectivity of Commercial Division Team in X Company
This study was aimed to improve team effectivity by giving assertive communication training to the commercial division. The type of study was action research. The samples were obtained using a purposive sampling technique due to specific criteria
[...] Read moreANALYSIS OF EFFECT OF VARIABLE CONSTRUED EXTERNAL IMAGE, PERCEIVED SALESPERSON CHARACTERISTICS, PERCEIVED COMPANY CHARACTERISTICS ON EXTRA ROLE BEHAVIORS THROUGH CUSTOMER COMPANY IDENTIFICATION ON HYPERMART CUSTOMERS IN SURABAYA
by Ivan Setio, Oliandes Sondakh, Amelia
The rapid development of people's lifestyles and increasingly fierce industrial competition resulted in several retail companies having to close outlets and even declared bankrupt. This study aims to determine how the influence of Construe
[...] Read moreEFFECTIVE COMMUNICATION PLAN TO IMPROVE THE EFFECTIVENESS OF TEAM AND CONFLICT RESOLUTION IN FINANCE & ACCOUNTING DIVISION RECEIVING & DISPATCHING TEAM PT. XYZ
ABSTRACT
This research is a quantitative method research by making an effective communication training intervention design aimed at all members of the Receiving & Dispatching team in the Finance & Accounting divi
[...] Read more