Artificial intelligence (AI) is a potentially powerful tool to mitigate the unknown unknown risk. This research?s objective is investigating the impact of AI on mitigating unknown unknown risk. For all six cases analyzed, it was possible to extract that unknown risk is hard to be reported in advance. Therefore, since the outbreak of the Coronavirus COVID-19, organizations have been eager to use AI in response to the consequences caused by this pandemic. As a result, AI played a significant role in rapid response, decision-making, early prediction, automated processes, and detection and tracking. This means AI has the potential to be used as a solution to mitigate the post event impacts and study the patterns for future prediction.