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GROUP INTERVENTION THROUGH COACHING GUIDE TO IMPROVE TEAM EFFECTIVENESS
Open AccessJournal Type: Research ArticleSubject: Social Sciences & PsychologySubject Field: Applied PsychologyVolume:38, Issue: 1, October, 2019Publish Date: 20 February 2020

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Abstract

The purpose of this study was to improve the effectiveness of the team through 
coaching guidelines at PT. ABC. This research is a qualitative study using interviews,
observations, and questionnaires. The sample population in this study was the entire
Human Capital Management System team, amounting to 28 people. Data collection
instruments in this study used the MAPS Profiler Tool questionnaire with a measuring tool
consisting of 25 items and divided into 4 components, namely Motivation, Psychological
Capital, Ability, and Supporting Environment. The results of this study indicate that the
intervention program made by the author is a coaching guideline conducted for 2 weeks.
Changes produced after the intervention is an increase in the ability component and
supporting environment. This coaching guideline helps managers in this organization to
better recognize their team members, so that it will increase productivity and creativity at
work. In addition, this coaching guideline also helps managers to reduce the gap between
superiors and team members.

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